YoHost Windows Hosting FAQ

YoHost Windows Hosting FAQ: Email

How do I set up a POP3 email account?

In the Control Panel, click on Domains, then click on the appropriate domain. Click on Email Accounts (POP3), then Add New.

What settings should I use in my email client to check mail?

Server Name should be of the form mail.your.domain, with the "mail" prefix, or use mail.win-dns.com.
User Name should be the complete email address and it should match a POP3 account that has been set up on the server.
Password is typically the same as your control panel password, but it can be set to anything using the control panel.
For outgoing mail (SMTP), be sure to specify "server requires authentication." If your local provider blocks Port 25, you can use Port 465 (SSL) or Port 26.

How can I use WebMail?

You can login to WebMail at http://mail.yourdomain.com (using mail with your own domain name).

Does your system offer protection against incoming spam?

Yes, incoming mail passes through gateway servers that block most spam and also provide redundancy for the most reliable mail. The gateway servers use a combination of greylisting, RBL checks, and SpamAssassin to reject most spam during the SMTP dialog.

Can I configure the behavior of the anti-spam gateway servers?

Yes, you can:

turn greylisting on or off
turn RBL checks on or off
turn SpamAssassin on or off
configure a minimum SpamAssassin score for rejecting mail
configure a minimum SpamAssassin score for tagging the mail subject line
whitelist domains, email addresses, and IP addresses

Use the Anti-spam Settings link on the left side of the Helm control panel.

If I use WebMail, will all mail remain on the server indefinitely?

By default, Deleted Items and Sent Mail are "autocleaned" which means that mail will be deleted after the folder reaches a certain size. To modify this configuration, log into Webmail and go to Settings -> My Folder Auto-clean.

By default, other mail will be retained as long as the domain remains on the server. If desired, you can use an "auto-clean" setting for the other folders, or we can auto-delete the mail files for your domain after a specified number of days. (If your domain is storing an extremely large amount of mail, we may contact you to request that you use this setting.)